SimaPro LCA Service Contracts
With a SimaPro service contract, your SimaPro is always up to date. You receive regular software and database updates and your questions are quickly answered by the SimaPro helpdesk.
A service contract is always included in temporary licenses. Indefinite licenses come with a free first-year service contract.
Software and database updates
Make sure you work with the latest version and the newest features. Not only patches, but also upgrades to newer versions of SimaPro (such as SimaPro 7.3 or 8) are included in the service contract at no extra cost.
Save time with our database updates! You will regularly - at least twice a year - receive new inventory data and impact assessment methods, so you don't have to collect and enter all data yourself. Remember that collecting data is the most expensive in any LCA study!
Certain databases upgrades (i.e. new versions) may be excluded from the service contract, like the ecoinvent database, for example.
The SimaPro helpdesk will answer your questions about SimaPro as quickly as possible. Our Helpdesk can be contacted by phone, fax, or e-mail.
SimaPro comes with extensive online help and a range of manuals, that help you finding the first answers to your questions. In addition, a FAQ is available to answer the most asked questions on SimaPro.
For an overview of the service contract prices, please click here.
Save money by ordering multiple years in advance:
- 5% discount on 2-year service contract renewals.
- 10% discount on 3-year service contract renewals.
On the expiration date, a service contract is not automatically renewed for another year. Only after receipt of your payment will a new registration code be sent to you. To renew, please use our Service Contract Renewal order form.
If you choose not to renew, or if you cancel your service contract at the time of expiration, you can not renew your service contract to obtain the latest version at a later date. Instead, you need to buy a new license at 75% of the list price.
A service contract is always included in temporary licenses. It ends when your license expires.
Outside the support given through the SimaPro service contract, EarthShift can organize trainings or reviews of your LCA study. We can further assist in data collection, methodology development and in developing LCA Wizards for your situation.